Shop by collection
Cat Apparel Collection

Cat Apparel

Cat Beds Collection

Cat Beds

Cat Furniture Collection

Cat Furniture

Cat Toys Collection

Cat Toys

Cat Leashes & Harnesses

Cat Collars, Leashes & Harnesses

Cat Accessories

Cat Accessories

FAQ

Shopping at PoshPets

What can I find at PoshPets?

We offer products for dogs and cats, including beds, toys, walking accessories, feeding essentials and grooming tools. Start with Shop Dogs or Shop Cats to explore the categories.

How do I choose the right size?

Check the measurements and size guide on the individual product listing. Sizes can differ between products, so don't rely on a Small or Medium label alone. For harnesses, measure both your pet's neck and chest. For beds, compare your pet's resting measurements with the listed dimensions and allow room to turn around comfortably.

What does my selected option include?

Read the selected option and product description carefully. Some listings offer different sizes, pack quantities or accessories. If you aren't sure what an option includes, ask us before ordering.

How do I use a discount code?

Enter your code in the discount field at checkout and review the updated total before paying. Offer eligibility and combination rules vary; not all promotions can be used together.

How does Buy 2, Get 1 Free work?

Our current offer applies to eligible items in the Feeding, Watering & Treats collection. Add all three qualifying items to your cart, including the item you want free. The lowest-priced qualifying item is discounted automatically. This offer does not combine with WELCOME15. Review your checkout total to confirm the offer applies.

Where can I check shipping costs?

Review the shipping options and total shown at checkout for your delivery address before placing your order. For further delivery information, consult our Shipping Policy using the link in the store footer.

Where can I find return information?

Our Refund Policy is linked in the store footer. Please review it for the applicable terms, and contact us if you have a question about your order.

What should I do if I have a question or a problem with my order?

Use our Contact page and include your order number, if you have one, along with a description of your question. For a damaged or incorrect item, photographs can help explain the issue. Never send payment-card details in your message.

How can I contact PoshPets before buying?

Visit our Contact page for help with product details or shopping questions. If a measurement or specification you need isn't listed, ask before placing your order.